Accounts Receivable Specialist

Manchester, NH ONSITE REQUIRED (1 day hybrid after 6 months training)

Full Time, Permanent

$56k- 73k/yearly commensurate with experience

Our client, a well-established regional law firm with multiple New Hampshire offices, is seeking an experienced Accounts Receivable Specialist to join their team on a permanent basis. This role will work closely with the firm's attorneys to manage payment collections, monitor accounts receivable activity, and ensure accurate financial reporting while providing outstanding customer service.

Qualifications:

• Associate's degree in Accounting
• 5+ years of full cycle Accounts Receivable experience in professional services required
• Proven collections experience in a professional, relationship-focused environment
• Experience partnering with multiple leaders to determine past-due action, manage aging reports, and make collection inquiry calls
• Experience managing multiple lines of credit
• Proficiency with MS Office, including advanced Excel; ERP systems knowledge required
• Expert organizational skills with excellent follow-up and attention to detail
• Customer service-oriented with strong verbal and written communication skills
• Experience researching and implementing new software highly considered

Responsibilities:

• Monitor aging reports and accounts receivable balances for approximately 50 attorneys
• Partner with attorneys to review and address outstanding balances; assist departing attorneys with receivables
• Make collections calls as needed, maintaining a professional, relationship-focused approach (not hard sell)
• Prepare monthly client statements and communications; log cash receipts and process credit card payments
• Decipher check payments and accurately allocate to appropriate accounts
• Assist with overpayments, processing write-offs, and preparing board write-off packages
• Work closely with the billing department to ensure timely submission and appeal of electronic bills
• Serve as backup for billers and assist with general office duties as required
• Participate in software training and implementation; utilize SurePoint and Microsoft products
• Provide high-level customer service and communication to attorneys and clients

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.